East Bay: AT&T wireless service restored after outage


OAKLAND — Hundreds of AT&T customers along the East Bay shoreline from Richmond to Alameda suffered outages cutting service to cellphones Monday evening.

Complaints about call failures and signal cutoffs began appearing across social media just before 6 p.m., and continued into Monday evening.

One outage-monitoring service, DownDetector.com, logged more than four dozen complaints in a two-hour period, with one self-described customer complaining he wouldn’t be able to drive for a ride-sharing service.

“Wireless service has been fully restored for customers in the Oakland area affected by a brief hardware-related issue,” AT&T spokesman Leland Kim said in an e-mail Monday night. “Our engineers worked quickly to repair the damage and service is currently running normally. We apologize for this inconvenience.”

Contact George Kelly at 408-859-5180.

Source link